Dynamics 365, Information

Microsoft Dynamics 365 for Customer Service

Areas covered and Features available in Dynamics 365 for Customer Service:

  • Intelligence
    • Analyze with Power BI
    • Azure Machine Learning
    • Customer Insights
    • Data Export Service
    • Relevance Search
  • Mobile
    • Mobile Management Enhancements
    • Mobile Offline Data API
    • Mobile Authenticated Mashups
  • Social
    • No features released
  • Others
    • 3rd party S2S Inbound Authentication
    • Business recommendations
    • Customer backup and restore
    • Document suggestions
    • Dynamics 365 (online) administrator role in Office 365
    • Dynamics 365 App for Outlook
    • Dynamics 365 connector for Flow, Logic Apps, and Power Apps
    • Editable grids
    • Exchange booking integration
    • Modular business apps, app designer, and site map designer
    • Office 365 Groups
    • Partner portal
    • Portal service
    • Relationship Insights
    • Scheduling unification
    • Task-based experiences
    • Visual process designer
Advertisement

1 thought on “Microsoft Dynamics 365 for Customer Service”

Comments are closed.