For troubleshooting issues with Microsoft products in general, you can use Windows Error Reporting to report computer problems to Microsoft. Microsoft uses the problem reports to try to match descriptions of each problem to a solution. This feature is enabled by default, and generates detailed reports about the problem.
To troubleshoot application instability issues, we will often need crash dumps in addition. For Microsoft Dynamics NAV, a full crash dump might be required to provide sufficient details to isolate and fix the problem. Once crash dump is collected, contact support and provide the dump. There are number of ways and tools to collect a crash dump, but we’ll look at how to automate this action in a very simple way.
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